Frequently Asked Questions

Everything you need to know about your Chatham shopping experience.

What is Chatham's return policy?

We offer a 30-day return window for all unworn garments in their original packaging with tags attached. Please note that sale items are eligible for store credit only.

How long will it take for my order to arrive?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary between 7-14 business days depending on the destination.

How do I find my correct size?

Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing your results against our specific garment measurements for the best fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Afterpay.

Are Chatham products sustainably made?

Yes, we prioritize ethical manufacturing and use organic or recycled materials in 80% of our current collection to minimize our environmental footprint.

Can I modify or cancel my order after it has been placed?

To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 60 minutes of placement by contacting our support team via live chat.